Excess Policy

All our self drive rental fleet come with comprehensive insurance with a £3000 excess for Electric Vehicles; £5000 excess for Supercar Rentals and £12,000 for certain special vehicles. Please check the individual fleet page for each vehicles excess amount (as Trusted Partner Vehicles vary). We don’t take deposits or charge any administration fees for processing the excess transaction. 
All excess transactions are processed via pre-authorisation prior to booking.
We can recommend third party insurance companies that offer excess waiver insurance cover. Please speak to a EV Hire representative to find out more. 
We do not get involved in excess waiver insurance so this is entirely your choice should you wish to take out this type of cover.

What is Pre- Authorisation?:
This is a short-term hold of a pre-agreed amount against the available balance on your credit card. Please note - this is not an actual charged amount and no payments are charged.
Your credit card provider may present a pre-authorisation transaction as “pending”.

What are the implications of this?
We will put a temporary pre-authorisation hold of the excess amount detailed for your chosen vehicle against the available balance on your payment card. If the booking is less than 24hrs away, this temporary hold will always be placed at the time of booking automatically.
When you complete your rental and return the vehicle undamaged, the pre-authorisation funds will be released by your card issuer the same day.
Depending on your credit card provider, it can sometimes take up to 14 working days before this is reflected back into your credit card’s available balance. This is out of our control.
Please note – even though a pre-authorisation transaction is not a physical charge, it will briefly reduce the available balance on your credit card.