Privacy Policy

Ecohub Limited T/A EV HIRE (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions (available with all quotes and invoices) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

 

1.      Definitions
 

Data controller – A controller determines the purposes and means of processing personal data.

Data processor – A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

 

2.      Who are we?

Ecohub Limited T/A EV HIRE is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are:

158 Beddington Lane

Croydon

Surrey

CR0 4TE

For all data matters contact
 

Customer Services at reservations@evhire.co or 0800 689 5074

 

3.      The purpose(s) of processing your personal data
 

We use your personal data for the following purposes:

  • To enable us to provide you with a quotation for our services if requested;
  • To enable us to provide you with a vehicle for the duration of your rental
  • To maintain our own accounts and records;
  • To inform individuals of news, events or activities;

 

You may give us information about you by filling in forms or uploading personal documentation on www.evhire.co (our site) or by corresponding with us by phone, e-mail, or other messaging system.

This includes information you provide when you register to use our site, subscribe to our service, ask us for a quotation, ask us provide you with a vehicle, ask us to research a part or product for you, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site.

 

4.    The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

  • Personal data

The personal data you give us may include your name, address, e-mail address and phone number, any other contact’s name, address, e-mail address and phone number that you provide to us to carry out your contract or provide you with a quotation in advance of a contract.

We have obtained your personal data from either:

  • Yourself directly,
  • A subcontractor company who is cross hiring vehicles to us.

 

5.    What is our legal basis for processing your personal data (article 6 of the GDPR)? 


Our lawful basis for processing your general personal data:
 

  • Processing necessary for the compliance of a contract with you or to take steps to enter into a contract with you for insurance verification purposes
  • Processing necessary for compliance with a legal obligation (tax, insurance, warranties etc)

More information on lawful processing can be found on the ICO website.

 

6.      Sharing your personal data 

Your personal data will be treated as strictly confidential, and will be shared only in order to fulfil our legal and contractual obligations with the following:

 

  1. Our accountants
  2. Subcontractors – For vehicle cross hiring purposes only
  3. Employees (For Execution of Services) 

 

As we previously mentioned we will not sell, share or rent your personal data and it would only ever be disclosed if ordered to do so by the relevant Law Enforcement Agencies.

 

7.      How long do we keep your personal data? 

We keep your personal data for no longer than reasonably necessary for a period of up to 10 years in order to:
 a)    Fulfil legal obligations (accountancy)
 b)    In case of any legal claims / complaints

 

8.      Providing us with your personal data

We require your personal data as a contractual requirement in order to provide you with a quotation and / or to carry out our services.
If you fail to do so we will not be able to give you a quotation or carry out works for you.

 

9.      Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

 

10.   Transfer of Data Abroad 

We do not transfer any data abroad.

 

11.   Automated Decision Making

We do not use any form of automated decision making in our business

 

12.   Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

 

13.   Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

14.   How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our Customer Services Department.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 1231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

SELECT DATES AND SUPERCAR MODEL BELOW:

From

£280*

per day

£*

* This rate is inclusive of insurance, VAT and 24 hour breakdown assistance for the duration of your hire. For all weekend bookings we require a minimum of 2 days hire.

Comprehensive Insurance

All our fleet rentals come with comprehensive cover. You are in safe hands.

Unlimited Mileage

For certain vehicles on our fleet, clock as many miles as you wish. Long road trip planned? No problem.

Free Home Delivery Service

Fully trained delivery experts can come to you wherever you are.

Performance Only

We don’t offer standard vehicles here. Performance or not at all.

Had a fantastic birthday weekend with the Model X. Service and staff are as amazing as the vehicle itself. The performance is nothing short of stunning - there's nothing quite like being behind the wheel of one of these space aged marvels!

Alex Smith, Hat Films

I can honestly say I have enjoyed every minute of it and it has become an extension of my life!

Paul Wallace, Supercars of London

From start to finish, the Tesla rental experience was effortless. The EV Hire guys delivered the ludicrously fast Model X P100D to my doorstep. Wonderful service! After my trip, EV hire were ready and waiting to collect the vehicle. Easy and efficient!

Tim Burton, Shmee150

The car is absolutely incredible and I was sad to hand the keys back!! I have always been a little weary of vehicle hire in the past but EV Hire have completely changed my perspective.I wouldn't hesitate to hire from these guys again.
First class. I will back.

James Daly, JD Personal Training

The best Christmas present my husband has ever had. Great service and Daryl is exceptionally good at his job. Thank you, see you next year!

Ruth Moyler

My wife and I hired a Tesla Model S P100DL+ (unbelievable car) for the weekend from EV Hire. The service was first class. The car was delivered clean and fully charged to our house and collected once we had finished. All questions were promptly answered both before and during the rental process. We also found the rates very reasonable for what is a truly phenomenal driving experience. I cannot highly recommend them enough!

Mr & Mrs Tabbah

Really great experience in the model S. We drove from Hampshire to Pembrokeshire and back for a work team building experience on the coast. Used every feature of the car plus the supercharger network.
I'd like make a particular mention of Daryl who provided an excellent service. He's a very trustworthy guy.
Unreservedly recommend this company.

James Simms

Incredible car and overall a lovely weekend with a Tesla Model X P100DL+. Communication was great all the way through and will have to give the Tesla Model S P100DL+ a go at some point! Delivery and collection was effortless. Would recommend.

Mr Khalid El-Qasabagli

Very easy & trouble free rental process. Wonderful customer service. A great experience. Already recommended them EV Hire a few people

Zoe Nolan

Don't doubt this company - the cars are new and in perfect condition. Tesla P100DL+'s are a huge amount of fun and Daryl runs this company properly.
To top it off, EV HIRE dropped the car off at my house and also collected it on the day of pickup included in the price. Can't fault them!

Anthony Herbert

First class experience and a wonderful car (Hired a Model X P100DL+). Pre-hire every question I had was answered quickly and the EV Hire team really couldn't do more to make sure I got the most out of the experience. Car was immaculate and just the most incredible drive - thank you so much for a weekend that will stay with me for a long time - your passion for Tesla's is infectious!

Jon Barrett

I have to say my eyes have been well and truly opened. The Model S P100DL+ we hired was top of the line and I have NEVER been in a car that accelerated so fast. Sublime. Brilliant customer service. Heartily recommend EVHire.

Richard Dawes

Had a Tesla Model X P100D for a day out in Oxfordshire. What a great car, wonderful service and amazing experience overall.
Thanks to the entire EV Hire team!

Roman Kartyushov

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