Ecohub Limited T/A EV HIRE (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions (available with all quotes and invoices) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller – A controller determines the purposes and means of processing personal data.
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Ecohub Limited T/A EV HIRE is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are:
Ecohub Ltd t/a EVHIRE, c/o 777 Recycling, Coomber Way, Croydon, Surrey, CR0 4TQ
For all data matters contact
Customer Services at reservations@evhire.co or 0800 689 5074
We use your personal data for the following purposes:
You may give us information about you by filling in forms or uploading personal documentation on www.evhire.co (our site) or by corresponding with us by phone, e-mail, or other messaging system.
This includes information you provide when you register to use our site, subscribe to our service, ask us for a quotation, ask us provide you with a vehicle, ask us to research a part or product for you, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site.
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
The personal data you give us may include your name, address, e-mail address and phone number, any other contact’s name, address, e-mail address and phone number that you provide to us to carry out your contract or provide you with a quotation in advance of a contract.
We have obtained your personal data from either:
Our lawful basis for processing your general personal data:
More information on lawful processing can be found on the ICO website.
Your personal data will be treated as strictly confidential, and will be shared only in order to fulfil our legal and contractual obligations with the following:
As we previously mentioned we will not sell, share or rent your personal data and it would only ever be disclosed if ordered to do so by the relevant Law Enforcement Agencies.
We keep your personal data for no longer than reasonably necessary for a period of up to 10 years in order to:
a) Fulfil legal obligations (accountancy)
b) In case of any legal claims / complaints
We require your personal data as a contractual requirement in order to provide you with a quotation and / or to carry out our services.
If you fail to do so we will not be able to give you a quotation or carry out works for you.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
We do not transfer any data abroad.
We do not use any form of automated decision making in our business
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
To exercise all relevant rights, queries or complaints please in the first instance contact our Customer Services Department.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 1231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
Comprehensive Insurance
All our fleet rentals come with comprehensive cover. You are in safe hands.
Road Trip Ready
Long road trip planned? No problem.
Home Delivery Service
Fully trained delivery experts can come to you wherever you are.
Not Just EV's
We don’t only offer EV's here. We cater for all.
News
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Andy has been very helpful in giving me a quotation, giving me splendid customer service despite me being unsure on whether I will be using their services! Amazing and quick customer treatment, hard to find in other car rentals.
Excellent service. Very professional and reliable service. Rented G63 for my 50th birthday and it helped make it a very special birthday. Andy was very helpful.
Right where do I start! 5* is underestimate! Literally EV Hire puts every single car hiring companies to Shame! I rented a vehicle from EV Hire during bank holiday weekend. I was very last minute to the point where I put in the request at 9.45pm on a Friday night for next day 12pm delivery. Daryl accepted the booking, and I got the confirmation within half and hour to say the booking is…
These guys are in a league of their own! I just had a first rental experience with EV Hire and it was as smooth as one can imagine. Daryl and his team would deliver and collect the car from you for fee, they are quick to respond, punctual to arrive and have a great fleet of electric cars and high end 4x4s available. Last but no least, approval process for non-UK driving licenses is very smooth and…
Absolutely wonderful service and the vehicles are outrageous. Daryl is a wonderful host and looks after you very well. 100% recommendation. Will definitely come back. P.S - the black raven is mind-blowing!